iPos Privacy Policy

The iPos Privacy Policy describes the policies and practices that iPos Intuitive Point of Sale, LLC (“iPos,” “we,” “our” or “us” collectively) and its affiliates, use to collect and use information you provide along with information we automatically collect when you use our services. By choosing to use the iPos services or by providing personal information to us, you consent to all of the terms of this Privacy Policy. “Personal Information” refers to any information that identifies or relates to a particular individual and also includes information that is termed “personally identifiable information” or “personal data” under the applicable data privacy laws, rules or regulations. If you do not agree with any of the terms of this iPos Privacy Policy, please do not use the iPos services or submit any Personal Information to iPos or its affiliates.
 

iPos may provide additional privacy notices to individuals at the time iPos collects their data, which will govern how we use the information provided at that time.
 

Please note that as part of your services with iPos you may contract for services with our Business Partners. Thee Business Partners are independent third parties and maintain their own business practices and privacy policies outside of their relationship with iPos. iPos is not responsible for the Privacy policies or data practices of our Business Partners.
 

1 Information iPos collections from you

We need to collect information about you to provide you with the Services or the support you request. The type of information we collect can vary depending on the service you provide. Additionally, you can choose to voluntarily provide information to us.
 

2 Information you provide

We collect information you provide when you apply or sign up for an iPos account and go through our identity or account verification process, communicate with us, answer our surveys, upload content, or otherwise use the Services.

We collect information about you when you use our Services, including but not limited to:

  • Identification Information. Your name; email address; mailing address; phone number; photograph; birthdate; passport, driver’s license, Social Security, Taxpayer Identification, or other government-issued identification; or other historical, contact, and demographic information when you apply or sign up for an iPos account, signature, and authentication credentials (for example, information you use to login to your account), including IP address.

  • Financial Information. Information such as bank account, payment card numbers, credit reports, and other publicly available information.

  • Tax information. Withholding allowances and tax filing status.

  • Transaction Information. When you use our Services to make, accept, request, or record payments, we collect information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions.

  • Other Information You Provide. Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other prospective seller marketing forms or devices; suggestions for improvements; referrals; or any other actions performed on the Services.

3 Information we collection from your use of the iPos Services

We collect information about you and the Devices you use to access the Services, such as your computer, mobile phone, or tablet. The information that we collect includes but is not limited to:

  • Precise Geolocation Information. The location of your Device.

  • Device Information. Information about your Device, including your hardware model, operating system and version, Device name, unique device identifier, mobile network information, and information about the device’s interaction with our Services.

  • Use Information. Information about how you use our Services, including your access time, “log-in” and “log-out” information, browser type and language, country and language setting on your device, Internet Protocol (“IP”) address, the domain name of your Internet service provider, other attributes about your browser, mobile device and operating system, any specific page you visit on our platform, content you view, features you use, the date and time of your visit to or use of the Services, your search terms, the website you visited before you visited or used the Services, data about how you interact with our Services, and other clickstream data.

  • Business Information. Information about products and services you sell (including inventory, pricing and other data) and other information you provide about you or your business (including but not limited to appointment, staffing availability, employee, payroll and contact data).

  • Employee Information. Information provided to a Seller using our Services, for example information about employees whose employers use iPos Payroll or Team Management (including but not limited to hours worked and other timecard data).

  • Customer Information. Information you collect from your customers, including but not limited to email address, phone number, payment information, or other information.

  • Information collected via automated means. When you or one of your customers access our app, we may automatically collect information about you (or your customer used interchangeably), your computer or mobile device, and activity on our app. Typically, this information includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on or in our websites or mobile applications, such as pages or screens you accessed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. We may collect this information over time and across third-party affiliates. This information is collected via various mechanisms, such as via cookies, web beacons, embedded scripts, through our mobile applications, and similar technologies. This type of information may also be collected when you read our HTML-enabled emails. Please refer to our Cookies Disclosure for more details.

4 Information we collect from other sources

We also collect information about you from third parties, including:

  • Identity Verification. Information from third-party verification services, credit bureaus, financial institutions, mailing list providers, and publicly available sources. In some circumstances, where lawful, this information may include your government-issued identification number.

  • Background Information. To the extent permitted by applicable laws, we may obtain background check reports from public records of criminal convictions and arrest records. We may use your information, including your full name, government-issued identification number, and date of birth, to obtain such reports.

  • Credit, Compliance and Fraud. Information about you from third parties in connection with any credit investigation, credit eligibility, identity or account verification process, fraud detection process, or collection procedure, or as may otherwise be required by applicable law. This includes, without limitation, the receipt and exchange of account or credit-related information with any credit reporting agency or credit bureau, where lawful, and any person or corporation with whom you have had, currently have, or may have a financial relationship, including without limitation past, present, and future places of employment, financial institutions, and personal reporting agencies.

5 Information regarding minors

Our Services are general audience services not directed at children under the age of 13. If we obtain actual knowledge that any information, we collect has been provided by a child under the age of 13, we will promptly delete that information.

6 How we may use your personal information

We may use information about you for a number of purposes including:

  • Processing or recording payment transactions or money transfers;

  • Providing you with the iPos Services;

  • Displaying your historical transaction or information;

  • Providing, maintaining and improving our Services;

  • Developing new services;

  • Delivering the information and support you request, including technical notices, security alerts, and support and administrative messages including to resolve disputes, collect fees, and provide assistance for problems with our Services or your iPos account;

  • Improving, personalizing, and facilitating your use of our Services;

  • Measuring, tracking, and analyzing trends and usage in connection with your use or the performance of our Services.

7 Communicating with you about our Service and the information we collect

From time to time we will be sending you information we think you may find useful or which you have requested from us about our services or information specific to your industry, or geographic location.

8 Marketing

We may use your personal data and the data of your customers to form a view on what products or services we think you may want or need, or what may be of interest to you.

We may present opportunities when you use an iPos Service to provide your personal data to facilitate marketing communications between you and merchant best suited to fill your needs, and we will send such marketing communication if you agree to receive them.

We may contact merchants and merchant’s personnel with marketing communications using the personal data that the merchant provided to us if the merchant actively expresses interest in participating in iPos services.

Where required by law, we will get your express opt-in consent before we share your personal data with any company outside the First Data group for marketing purposes.

You can ask us to stop sending you marketing messages at any time by contacting us using the details in the Contact us.

Should you choose to opt out of receiving our marketing messages, we will continue to carry out our other relevant activities using your personal data, including sending non-marketing messages.

9 How we will keep your information safe

We will make every attempt to protect iPos Services and maintain a trusted environment by:

  • Investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited or illegal activities, or to otherwise help protect your account, including to dispute chargebacks on your behalf;

  • Protecting our, our customers’, or your customers’ rights or property, or the security or integrity of our Services;

  • Enforcing iPos terms and conditions and other applicable agreements and policies;

  • Verifying your identity (e.g., through government-issued identification numbers);

  • Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process;

  • Fulfilling any other purpose disclosed to you in connection with iPos Services;

  • Contacting you to resolve disputes, collect fees, and provide assistance with iPos Services.

10 Who we may share your information with

We may share information that we have collected from your account as follows:

Other iPos Users

  • We may share information when you make or accept a payment, appointment, order supplies, or make a money transfer using our Services.

With iPos Affiliates

  • We may share information when you make or accept a payment, appointment, order supplies, or make a money transfer using our Services.

With Third Parties

  • With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention, identity verification, and fee collection services), as well as financial institutions, payment networks, payment card associations, credit bureaus, partners providing services on behalf of iPos;

11 Business transfers and corporate changes

In the even that there is a corporate structural change, we may share information that we collection from your account:

  • To a subsequent owner, co-owner, or operator of one or more of the Services; or

  • In connection with (including, without limitation, during the negotiation or due diligence process of) a corporate merger, consolidation, or restructuring; the sale of substantially all of our stock and/or assets; financing, acquisition, divestiture, or dissolution of all or a portion of our business; or other corporate change.

12 Safety and compliance with law

If we believe that disclosure of some or all of the information we collect from your account is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from tax authorities, law enforcement agencies, etc.); (ii) to enforce or comply with our terms and conditions or other applicable agreements or policies; (iii) to protect our or your customers’ rights or property, or the security or integrity of iPos Services; or (iv) to protect us, users of iPos Services or the public from harm, fraud, or potentially prohibited or illegal activities, then we will do so.

13 Non-identifiable data

iPos may also share with third parties aggregated and anonymized information that does not specifically identify you or any individual users of our service.

14 How long will we keep your information

iPos generally retains your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account, iPos can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as iPos believes is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with iPos Services, to assist with investigations, to enforce iPos terms and conditions or other applicable agreements or policies, or to take any other actions consistent with applicable law.

15 How do we collect your information

iPos may use various technologies to collect information when you access or use iPos Services, including placing a piece of code, commonly referred to as a “cookie,” or similar technology on your device and using web beacons. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. iPos will begin collecting information about you or from activity on devices you or your customers use as soon as you use iPos Services. By using iPos Services, you permit iPos to collect and use your information from activity on devices you use in accordance with this Privacy Notice. For more information and to learn how to block or delete cookies used in the Services, please see below.

Certain cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to use the Services and, as such, will last longer.

iPos may use cookies to:

  • Remember that you have visited us or used the Services before. This allows us to identify the number of unique visitors we receive, so that we can provide enough capacity to accommodate all of our users.

  • Customize elements of the promotional layout and/or content of our Services.

  • Collect data about the way you interact with our Services (e.g., when you use certain features).

  • Collect data to assess and improve our advertising campaigns, including sending information to our business partners.

  • Allow our business partners (including third parties) to use these tracking technologies to track your behavior on our behalf on our Platform (including when you use multiple devices) and on partner websites.

  • Enable third parties to collect data about the way you interact across sites outside of our Services.

  • Collect anonymous statistical information about how you use the Services (including the length of your web or application session) and the location from which you access the Services, so that we can improve the Services and learn which elements and functions of the Services are most popular with our users.

Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf.

Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.

You also can learn more about cookies by visiting http://www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Services.

We also may collect information using web beacons. Web beacons are electronic images that may be used in our Services or emails. We use web beacons to deliver cookies, track the number of visits to our apps, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.

16 Use of third -party services

iPos may use third-party service providers to provide site metrics and other analytics services. These third parties may use cookies, web beacons, and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, webpages viewed, time spent on webpages, links clicked, and conversion information (e.g., transactions entered into). This information may be used by iPos and third-party service providers on behalf of iPos to analyze and track usage of our Services, determine the popularity of certain content, and better understand how you use iPos Services. The third-party service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.

This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit http://www.aboutads.info/choices.

 

17 Your right to access your data

You may access, change, or correct your personal information that you have provided by logging into your iPos account at any time, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information.

18 Deactivation of your account

If you wish to deactivate your iPos account, you can do so by logging into your iPos account or by emailing us using the contact details provided below.

19 Geolocation information

In order to provide certain Services, we may require access to location information, including precise geolocation information collected from your device. If you do not consent to collection of this information, certain Services will not function properly, and you will not be able to use those iPos Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove all iPos mobile applications from your device.

20 iPos Security Measures

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers. For more information about our security practices, please visit https://ipointofsale.com/terms.
 

21 Storage and Process

iPos may, and iPos may use third-party service providers to, process and store your information in the United States, Canada, Japan, the European Union, India and other countries.
 

22 Change to this Privacy Policy

iPos may amend this Privacy Policy from time to time by posting a revised version and updating the “Effective Date” above. The revised version will be effective on the “Effective Date” listed. We will provide you with reasonable prior notice of material changes in how we use your information, via the iPos app. If you disagree with these changes, you may cancel your account at any time. Your continued use of the iPos Services constitutes your consent to any amendment of this Privacy Notice.

If you have any questions or concerns regarding our notice, or if you believe our notice or applicable laws relating to the protection of your personal information have not been respected, please contact us immediately at our contact information below, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties including our legal counsel in order to investigate and address your issue. We may keep records of your request and any resolution.

23. Contacting iPos

If you have any questions about this Privacy Policy, or to request access to your personal data please contact iPos at support@ipointofsale.com. Except as otherwise stated in this Privacy Policy, all notices to iPos required or permitted in this Privacy Policy relating to any questions, concerns, or complaints about this Privacy Policy or your personal data shall be in writing and sent by postal mail to: iPos LLC., Attention: Privacy Policy, 4995 NW 72nd Ave., Miami, FL 33166. Notices shall be effective when actually received or, if sent by courier, when delivered.

 

24. California Residents

As a California resident, you have the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by the CCPA.

 

Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:

  • The categories of Personal Information that we have collected.

  • The categories of sources from which we collected Personal Information.

  • The business or commercial purpose for collecting and/or selling Personal Information.

  • The categories of third parties with whom we share Personal Information.

  • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of recipient.

  • Whether we’ve sold your Personal Information; and, if so, the categories of Personal Information received by each category of recipient.

Access. You can request a copy of the Personal Information that we maintain about you.

Deletion. You can ask us to delete the Personal Information that we maintain about you.

Nondiscrimination. You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as by denying you goods or services, increasing the price/rate of goods or services, decreasing the service quality, or suggesting that we may penalize you as described above for exercising your rights. However, the CCPA allows us to charge you a different price or provide a different service quality if that difference is reasonably related to the value of the Personal Information we are unable to use.

 

How to exercise your rights

You may exercise your California privacy rights as follows:

  • Right to information, access and deletion

  • You can request to exercise your information, access and deletion rights in the following ways:

  • Access our online CCPA form here

  • Call 1-888-999-1114

  • Identity verification. The CCPA requires us to verify the identity of the individual submitting the request before providing a substantive response to the request. A request must be provided with sufficient detail to allow us to understand, evaluate and respond. The requester must provide sufficient information to allow us to reasonably verify that the individual is the person about whom we collected information. A request may also be made on behalf of your child under 13.

  • Authorized agents. California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.

 

 

 

Sale of Personal Information

We do not sell, as defined under CCPA, your Personal Information to third parties.

 

Personal information that we collect, use and share

The chart below summarizes our collection, use and sharing of Personal Information during the last 12 months before the effective date of this Privacy Policy. We describe the sources through which we collect your Personal Information in section above titled The Personal Data We Collect, and describe the purposes for which we collect, use, sell and share this information in section above titled How We Use Your Personal Data and The Parties With Whom We Share Your Personal Data.

 

Category (click to link to glossary definition)

Do we collect this information?

Do we share this information for business purposes?

Identifiers

Yes

Yes

Online Identifiers

Yes

Yes

Protected Classification Characteristics

Age possible, if provided by merchant

No

Commercial Information

Yes

Yes

Biometric Information

Yes

No

Internet or Network Information

Yes

Yes

Geolocation Data

Yes, possible

Yes, possible

Sensory Information

No

No

Professional or Employment Information

No

No

Education Information

No

No

Inferences

No

No

Financial Information

Yes

Yes

Medical Information

No

No

Glossary

Categories of Personal Information

Date Elements within the Category

Biometric Information

An individual’s physiological, biological or behavioral characteristics, including DNA, that can be used, singly or in combination with each other or with other identifying data, to establish an individual’s identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a face print, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

Transaction History

Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Financial Information

Bank account number, debit or credit card numbers, insurance policy number, and other financial information.

Geolocation Data

Precise location, e.g., derived from GPS coordinates or telemetry data.

Identifiers

Real name, alias, postal address, unique personal identifier, customer number, email address, account name other similar identifiers.

Government-issued ID

Social security number, driver’s license, passport, or other government-issued ID, including an ID number or image.

Medical Information

Personal information about an individual’s health or healthcare, including health insurance information.

Internet or Network Information

Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.

Online Identifiers

An online identifier or other persistent identifier that can be used to recognize a person, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology; customer number, unique pseudonym, or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers (i.e., the identification of a person or a device to a degree of certainty of more probable than not) that can be used to identify a particular person or device.

Physical Description

An individual’s physical characteristics or description (e.g., hair color, eye color, height, weight).

Professional or Employment Information

Information relating to a person's current, past or prospective employment or professional experience (e.g., job history, performance evaluations), and educational background.

Protected Classification Characteristics

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Sensory Information

Audio, electronic, visual, thermal, olfactory, or similar information.